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FAQ

Commonly asked questions and answers.

 

Helping You Make Confident Decisions

At Promised Land Digital Systems, we know that investing in digital services can raise a lot of questions, especially if you've been burned by agencies in the past. That’s why we’re upfront, transparent, and happy to talk through anything that’s on your mind. Below are answers to some of the most common questions we get, along with insights into what truly sets us apart: strategic thinking, long-term support, honest advice, and a practical, Australian approach to getting results — without hype.



What services do you offer?

We offer a full suite of digital marketing services including Website Design & Development, Basic & Advanced Search Engine Optimisation (SEO), Google Business Profile management (GBP), Pay Per Click Advertising (Google Ads), Social Media Marketing, Reputation Management, and Website Audits. All services are tailored to suit your industry, goals, and budget — whether you're a solo tradie or managing a large national team.

Will you really offer a guarantee?

Yes. If you are not happy with the design of your website, we will work until you are happy!

How long does it take to rank on Google?

Search Engine Optimisation (SEO) is a long-term game, and results depend on factors like your industry, location, website history, and how competitive your space is. Some clients see early improvements in 3–6 months, while others may take 6–12 months or longer to gain traction, especially in competitive markets. We never promise front-page rankings, but we do build solid, strategic SEO foundations that give your site the best possible chance to rank well over time.

How much does a new website cost?

The cost depends on what your business needs. Whether it’s simply a new website, a full SEO and or Google Ads setup, Social Media Management, or a combination of services. We tailor every package to suit your goals, industry, and budget. Some businesses just need a clean, professional website to get started. Others need a complete digital system that brings in leads from multiple channels. We’ll have a proper conversation first, then give you a clear, honest quote based on real value — no one-size-fits-all pricing, and no hidden fees.

Do you offer ongoing support?

Yes, we’re here for the long haul. Whether it’s updating your website, managing ad campaigns, or helping you adapt to new challenges, we offer flexible support plans to keep your digital presence running smoothly. Think of us as a strategic partner, not a once-off service provider.

What sets Promised Land Digital Systems apart from other agencies?

We combine clear communication, strategic thinking, and real-world experience. We’re proudly Australian owned and operated, and while we now work with clients internationally, our down-to-earth, honest approach hasn’t changed. We’re not here for “quick wins” — we work alongside you, helping your business grow over time with digital systems that make sense and actually deliver.

Can I make changes to my website after it's built?

Absolutely. We build sites on user-friendly platforms like WordPress, so you're never locked out or stuck. We're always here if you need a hand with more complex changes down the line.
For smaller businesses, we build our sites on a proprietary website building platform that only digital agencies have access to and is specifically designed for building small business websites.  All of our sites include an SSL Certificate and are loaded on a 256-bit encrypted https: connection for added security.

Will my new website look good on smartphones?

Yes. All of the websites we design are built to be responsive, meaning that they will automatically adjust to fit the screen size of any device. This ensures that your website will look great and be easy to use on desktop computers, laptops, tablets, and smartphones.

Do you offer SEO optimization as part of your services?

Yes, we offer basic SEO optimization as part of our website design and development services. This includes optimizing the content and structure of your website to improve its visibility and ranking in search engine results pages. Advanced SEO is offered at an additional cost.

Can I use my domain from my previous site?

Yes. It is generally possible to use a domain from your previous site for your new website as long as you still own it. Depending on your hosting provider, there may be a process or fee for transferring your domain to a new website. We will be happy to assist you.

Do you work with large organisations as well as small businesses?

We sure do. Whether you're a contractor looking to improve your presence or a multi-location organisation needing a full digital rollout, we tailor everything to fit your structure and scale. From small jobs to large tenders, we’ve helped businesses at all stages sharpen their online presence and improve how they generate leads.

Do you work with businesses outside of Sydney?

Absolutely, while we are a Sydney based agency, we happily work with clients nationally and internationally. Any communication can be done via phone, email or even a virtual meeting if necessary.
 
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